Service and Server Status

To report an outage, please send us ticket via support desk or call: 1-646-290-7844. You should also check our Twitter.

Network Status

There are no network issues

Server Status

All servers are up and running


History of Events

09.12.2019 17:42 EST BARRACUDA is up and running after multiple manual File system checks.

09.12.2019 13:42 EST BARRACUDA server isn't accessible via IPMI/web. We're investigating this outage. We do apologize for the inconvenience. ETA: unknown.

04.23.2019 2:09 EST Access to BARRACUDA server has been restored with third manual FSCK on primary SSDs. It seems that server rack lost the power and then got stuck after reboot. We're going to investigate this issue closely to prevent such long outages in the future. We do appreciate your patience and cooperation during this event. "Barracuda" server was online since October 2015 with excellent uptime.

04.23.2019 21:57 EST Unfortunately, BARRACUDA server got stuck during FSCK. System files may have been corrupted. We're analyzing disk partitions and preparing for full restore. ETA will be set right after SSD replacement / OS reload.

04.23.2019 20:25 EST BARRACUDA server didn't come after power failure in data center (stuck at auto FSCK). We're running manual FSCK. It may take up to 2 hours. Thank you for your patience.

04.23.2019 17:27 EST BARRACUDA server isn't accessible. We're investigating this outage. We do apologize for the inconvenience. ETA: unknown.

03.24.2019 21:41 EST Secondary DNS server (ns2.westnic.net) has been upgraded. New IP: 116.202.27.137. If you use own name servers ("private DNS"), please replace old IP 78.47.58.38 with new one: 116.202.27.137 at your domain registrar (host records).

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